Support Worker

Job Description

  • Exciting Causal opportunity based in Mackay
  • $41.53 per hour + penalty rates + 11%superannuation + salary packaging
  • A rewarding career with a nationally recognised provider of mental health and disability services

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.


About You

You're a passionate, empathetic and caring individual who is looking to make an invaluable positive impact on the lives of others. You relish a challenge and new experience. You're calm, collected and resilient in the face of adversity and are looking to carry these qualities with you to the front line to start helping those in need.

You are an independent, proactive thinker and worker but are also able to follow direction/s given by your managers and can work within a tight-knit team.

If this is you, you're in luck: we have the perfect opportunity for you to do all of these things - right here, with us!


About the role

Working within a multi-disciplinary team, you will be supporting young active participants with both complex physical and social needs. If you enjoy a varied working day that includes outdoor activities as well as community access. Your role will be to engage with our people and encourage and support them to get the most out of each day!

Support categories include assistance with daily life, transport, assistance with social and community participation, improved daily living skills etc.

You're ability to cover a range of shifts including sleepovers, weekends is highly desirable.


Pre-employment requirements:

  • Minimum Qualification in Certificate 3 in Individual support is desirable but on the job training will be provided
  • Any previous experience either working with or those shaped by your own life experiences are highly valued, these can include those of a carer/parent
  • Evidence of working rights within Australia such as a passport or birth certificate
  • A current valid Driver's License and an insured and registered vehicle
  • Satisfactory Police Records Check
  • Blue Card and Yellow Card/NDIS Workers Screening Check (Current or must obtain prior to employment)
  • NDIS Worker Orientation Module Certificate - free online course
  • Evidence of full COVID vaccination with Booster or valid medical exemption


What we will offer you:

  • A purpose driven culture where people can thrive, everyone is respected, and differences are valued
  • An equitable, diverse, and socially inclusive work environment
  • Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
  • Meal and Entertainment allowance via salary packaging up to $2,650 per annum
  • Receive 17.5% leave loading every time you take annual leave
  • Paid parental leave after 12 months of ongoing employment
  • Access for you and your family to our Employee Assistance Program


For a confidential discussion about the role, please contact
Shan Beasley - Team Leader | 0468 573 065

Please note: successful applicants may be contacted prior to closing date



Wellways is committed to the health and safety of its employees and participants and addressing risks of COVID-19 in the workplace. Wellways requires that all workers be fully vaccinated with an approved COVID-19 vaccination before commencing employment. Successful applicants will be required to provide evidence of COVID-19 vaccination or valid medical exemption.


Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.