Support Officer (Aged Services)

Job Description

  • Permanent full-time opportunity available with our supportive Aged & Communities Team. Flexible work location including Rockhampton, Emu Park, Bundaberg, Gladstone or Mackay! 
  • In addition to this exciting permanent full-time role, LiveBetter are also accepting applications to fill shorter-term, flexible Support Officer roles within the organisation working both full time & part time hours!
  • Support the delivery and behind the scenes administration of our Aged Care Services Programs across our QLD service area.
  • We are for people, not for profit. Working with LiveBetter will also provide you access to fitness passport and salary packaging options (increase your take home pay)! 
  • Why join LiveBetter? We offer service and recognition awards, employee referral program + career pathways and learning & further development opportunities. 

LiveBetter Employee Benefits include

  • Supplementary Parental Leave 
  • Additional Purchase Leave
  • Employee Referral Program
  • Fitness Passport
  • Service & Recognition Awards

About the Role

The Support Officer is required to support the delivery, compliance, administration and customer service for a range of our Aged, Health and Community Service Programs, in particular our Commonwealth Home Support Program. The role provides support and assistance to the team through the provision of coordination of resources, information, processes and administrative support.

What LiveBetter needs from you

We would love to hear from you if you are an experienced administrative professional with qualifications in business/admin and/or experience in a similar administrative role. You will have the ability and knowledge to provide administrative support efficiently and effectively within a busy multi-disciplinary office.

It would also be required that you possess the following key skills and experiences:

  • High level administrative and organisational skills, ability to coordinate and priorities work(s).
  • Demonstrated computer skills, including the Microsoft Office suite of products and the ability to use client management systems, data bases and rostering systems. 
  • Strong financial administration skills and understanding and the ability to support plan/budget management.
  • Strong analytic and creative problem-solving skills

For a detailed role description that includes the full requirements and duties for this role, please head to the LiveBetter Careers page to view the position description.

Sounds great? What next?

To convince us that you are the best person for the job, please provide a resume that clearly demonstrates how your skills, experience and qualifications meet the requirements for this role as outlined in the Position Description. As part of your application, it is not required that you address a selection criteria, instead we ask that you please provide a cover letter of maximum two pages that address the following targeted questions:

Please provide an account of when you have been required to deliver administrative support services, ensuring the smooth day to day functioning of the office whilst supporting a team of professionals in a high-volume environment. 

  • As part of your answer please provide an outline of the specific duties you undertook 
  • What do you feel are the key challenges in ensuring the office you are responsible for runs smoothly?
  • Tell us how you stay organised and keep on top of your priorities and workload.

You will also be required to undertake and pass a National Criminal Check, pre-employment wellness check (including drug and alcohol screening) and obtain a QLD Blue Card & NDIS Worker Screening Clearance.

Applications that do not address the targeted questions may not be considered.

Closing date: 11:59pm, Sunday 04th December 2022
Enquiries: Grace Gorton, Recruitment Advisor: 0448 288 835 

A talent pool may be created from this recruitment campaign to potentially fill future vacancies with similar capability requirements.

LiveBetter is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes but is not limited to Aboriginal and Torres Strait Islander People and People from Culturally and Linguistically Diverse backgrounds.

To ensure that reasonable preventative measures are taken to facilitate the health and safety of our staff, customers and the communities within which we operate, LiveBetter requires employees to be fully vaccinated against COVID-19 and maintain up to date vaccination.

About LiveBetter

LiveBetter Community Services are one of the largest regionally based providers of community services in Eastern Australia. We strive to enable the people of regional Australia to live their best lives. We know that our staff are our greatest asset and offer:

  • Investment in staff training & development with opportunities for diverse career paths
  • A flexible & family friendly workplace
  • The opportunity to take advantage of great salary packaging benefits

For further info about us and to see for yourself the great things that we do, you can visit: