Store Manager - Rockhampton

Job Description

Who we are:

For 30 years, Total Tools has operated as the ultimate tool shop delivering the right tools and advice for our customers who are building the future. We are the first choice for trade quality tools and best of all, the majority of our nationwide stores are locally owned and operated. 

In 2020 we were proud to join the Metcash group alongside brands such as IGA, Mitre 10 and Home Timber and Hardware (just to name a few!). While continuing to operate as separate entities, we're working together on opportunities that generate long-term growth and value for the independent sector. Join us, and you are joining the biggest and the best in the industry. 

Independent business working together - what an exciting journey ahead. All that is missing is you!

The Role:

We are currently looking for a Store Manager who has experience working in a retail environment, preferably in the tools industry.  You will influence and motivate our team to provide high-quality customer service and lead our store end to end. The successful applicant will have a strong background in people management, retail selling, merchandising and POS, Inventory controls, P&L's and budgets. You will take full accountability for retail fundaments, reporting, store analytics, promotions and merchandising standards.

You will be expected to bring your previous knowledge and experience in team leadership, retail sales, using and/or selling tools.

Does this sound like you?

Proven experience in retail sales, staff coaching and management
Knowledge of trade/industrial tools
A passion to provide exceptional customer service
Demonstrated experience in leading a sales team and managing performance as required
Strong computer literacy
Experience using Pronto is preferred, but not essential.

Why work for us?

Our operating model is one that respects and invests in our team and customers. We live by our values - one team, own it and get it done, customer first and be the difference.

We also offer:

Excellent renumeration, incentive program, with a company vehicle and tools of trade
Ongoing product training in market leading brands like Bosch, Makita, Milwaukee and many many more
Commitment to ongoing job security
Strong reputation for fair and compliant performance mentoring
If you want to join the Total Tools team, apply today.

Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications and merit.

Only applicants with valid working rights in Australia will be considered for this position.