Senior Mechanical Service Technician

Job Description

The Company

Established in 1997, today VAE Group is one of Australasia largest commercial HVAC solutions companies with over 390 employees and have 11 office locations in Australia, New Zealand and Papua New Guinea. Our growth and success is built on providing Smarter HVAC Solutions with a promise of ‘Built in Certainty’ every time. We pride ourselves in trust, integrity and our relentless focus on safety and building a strong people-focused culture.

Diversity & Inclusion

At VAE we commit to building and fostering an inclusive culture that promotes and values diversity. We provide equal opportunities for great people from variety of backgrounds & cultures as we believe our diverse and engaging workforce drives innovation.

We’re searching for like-minded people that complement our core principles and company culture. If problem-solving and innovation are motivational to you, a career with VAE Group will provide these opportunities. 

What we offer:

  • Company Car/Allowance
  • Electronic tablet
  • Mobile Phone
  • Uniforms 
  • Flexible Working Environment
  • Great team culture – team sports, regular social activities, family friendly
  • Strong Safety Focus
  • Financial Wellness Programs
  • Employee Assistance Program – immediate family included
  • Travel & Vacation Discounts

The Role

Reporting to the NQ Service Manager and based in Mackay, the Senior Mechanical Service Technician will be responsible for performing hands on complex maintenance to all HVAC systems and working on various ongoing and upcoming jobs in the FNQ region.

Some of the key responsibilities will include:

  • Provide technical support as required
  • Conduct detailed inspections of buildings/sites
  • Plans maintenance and repair work as required
  • Install refrigerant pipe work, flow controls and accessories
  • Develop strong relationships with customers


What makes you stand out

We are looking for a candidate who will demonstrate their experience in HVAC service, an understanding of the challenges of working in a dynamic and fast-growing business, and the following attributes:

  • Possess relevant State and National Trade Licences (including but not limited to ARCTick, NREL, Construction Induction etc)
  • Possess a valid Drivers’ Licence for the state of employment
  • The ability to collaborate with a multi-disciplinary team.
  • Provide a high-level technical service to customers
  • Good written & verbal communication skills
  • Exceptional customer service skills
  • Financial competency
  • Exceptional time management
  • Ability to work under pressure


Most importantly the candidate will be able to demonstrate how they work within the VAE company values of Energy, Synergy and Success. We are proud of the VAE Group culture and it is key to the company's significant growth & low employee turnover.

If you are looking for a great workplace for your career progression, please apply today and join us!