Relationship Manager

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small.

The Relationship Manager is responsible for actively managing and growing a portfolio of accounts through customer acquisition, cross-sell and referrals. The Relationship Manager will collaborate with product partners and other stakeholders to ensure an effective and value adding strategy is identified for our customers, whilst managing risks appropriately within ANZ frameworks.

The role is accountable for:

• Grow the business through new customer acquisition and developing strong relationships with existing customers.
• Proactively develop and maintain a detailed understanding of your customers business and financial needs.
• Keep abreast of key economic trends impacting the industries.
• Develop effective working relationships with overseas colleagues to deliver seamless services to customers.
• Actively participate in meetings, support the Commercial strategic agenda and provide advice and guidance to new employees.

Role Location: Rockhampton or Emerald QLD Role Type: 12-month Secondment / Fixed-Term opportunity, Full-time

To grow and be successful in this role, you will ideally bring the following:

• Strong knowledge of financial statements and credit assessment skills incorporation (background of sound business banking)
• Fair level of experience in a corporate/SME or business banking environment
• Demonstrated understanding of small/medium business needs and expectations
• Ability to work autonomously, work with a team and solve problems quickly

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

There’s something special about being part of ANZ.  From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.  

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future. 

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements. 

You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support. 

 23/11/2023, 11.59pm, (Melbourne Australia)