Redress Support Worker

Job Description

Micah Projects is a community based not-for-profit organisation with a vision to create justice and respond to injustice at the personal, social, and structural levels in church, government, business, and society. We believe that every child and adult has the right to a home, an income, healthcare, education, safety, dignity, and connection with their community of choice. Micah Projects provides a range of support and advocacy services to individuals and families.


The National Redress Scheme will provide support to people who were sexually abused as children while in the care of both government and non-government out-of-home care institutions.  The scheme started on 1st July 2018 and will run for 10 years.

As a Redress Support Worker, you will work as part of Lotus Support Services team to provide flexible, timely and transparent practical assistance and emotional support to people engaging with the Scheme

This is a full-time fixed term employment opportunity until 30 June 2023 and is classified under the SCHADS Award Level 4 or 5 (dependent on experience).


We are seeking candidates with the following skills & experience:

  • A demonstrated understanding of the prevalence and nature of trauma arising from childhood sexual abuse in an institutional setting. 
  • A demonstrated understanding of trauma informed practices and the impact of childhood abuse experiences resulting from misuse of power on participants engagement with services and systems. 
  • Ability to work in line with the criteria and framework of the National Redress Scheme, particularly the Redress Support Services Manual. 
  • Ability to support people in making informed choices related to redress and healing, including supporting them to formulate a quality application and in their emotional needs during this time
  • Well-developed writing and communication skills, particularly the ability to support people to write about their experiences of sexual abuse and the impact this abuse has had on their lives. 
  • Demonstrated ability and commitment to work collaboratively within a team and a willingness to follow direction and adapt where required, within the program guidelines.
  • Demonstrated understanding of operational systems for compliance, risk, people management, information technology and financial monitoring.
  • Relevant tertiary education/qualification and extensive experience, or a combination of experience, expertise, and competence.

To be considered for these positions you must respond to the Essential Selection Criteria (max. 2 pages) as part of your cover letter and attach to your application along with your resume and any other documentation in order to be considered for this position. You can find the selection criteria for this position within the Position Description via Micah Projects recruitment platform when you click 'Apply'.

Please visit the Micah Projects Careers Page [link removed] to apply for this position. While the deadline to receive applications is 5pm, Monday 5 December 2022, Micah Projects may review and conduct interviews during this period and withdraw the advertisement prior to the closing date.