Phlebotomy Manager

Job Description

The primary purpose of the position is to supervise, co-ordinate and maintain all activities for Phlebotomy staff in the Rockhampton Group Laboratory including standardisation of documentation, training and competency in coordination with all Supervising Scientists and Group Laboratory Manager

Key competencies (role specific criteria)

You will be assessed on your ability to demonstrate the following:


Demonstrated experience in managing high quality, cost effective specimen collection and processing departments in a clinical pathology laboratory, and in-depth knowledge of laboratory processes.
Demonstrated ability to lead, supervise, co-ordinate and train staff across multiple sites to provide an efficient and effective pathology operational service with a commitment to team ethics.
Demonstrated high level of communication and interpersonal skills including negotiation and conflict resolution, client liaison and establish and maintain effective working relationships with patients, scientific, operational, medical and nursing staff at all levels.
Understanding of laboratory quality systems and the requirements of NATA accreditation and ISO certification.
Knowledge and understanding, or ability to acquire knowledge and understanding of, human resource management functions, services and policies applicable to Pathology Queensland to ensure business objectives are met and patient outcomes are optimal.

Qualifications, registrations and other requirements

Whilst there is no mandatory qualification, a Certificate IV in Specimen Collection is considered desirable.
Please detail any visa conditions you may have if you are not a permanent resident of Australia.
We understand that some people may require adjustments to the workplace or the way the work is performed. All applicants are encouraged to advise the panel of any support or reasonable adjustments (i.e. building access, wheelchair access, interpreting services etc.) that may be required.