Operations Manager

Job Description

Company Description

About Us

Connecting people and communities| Driving eCommerce | Moving Australia & New Zealand

With an unrivalled and expansive network, Global Express builds unique, innovative, and tailored transport and logistics solutions.

From a shipload of containers full of fresh produce, urgent medical deliveries on the next available flight, end-to-end retail to every corner by road or rail, or simply delivering gifts to friends and family, we connect people, communities, and businesses across Australia and New Zealand.

Backed by Allegro Funds, Australia’s most awarded and largest transformation and turnaround private equity firm, we’re looking to the future and working towards new and exciting ways to put our customers’ businesses at the heart of ours.

Job Description

We have an exciting opportunity available for an experienced PUD Operations Manager based in Mackay, Queensland.

Great leadership opportunity within the transport industry!

As the PUD Operations Manager you will successfully manage a pickup and deliveries of the fleet you will be responsible for all pickup and delivery functions for the terminal (including liaising with Straightline for best cost options), ensuring optimum and safe operating effectiveness of people and equipment. The PUD manager will also be responsible for the overall presentation and operation of the PUD fleet.


To be successful in this role, you will ensure the efficiencies of the following:

Customer – Customer satisfaction is achieved through complete and accurate documentation, professional handling of freight, achieving delivery times and meeting or exceeding service standards.

Activities of the PUD team are both proactive and responsible to the needs of customers both internally and externally so as to enable the on-going success and growth of the unit. 

Operations - Relevant policies, and legislative requirements that are either posted or made available to appropriate staff are understood and complied with so as to protect the Company’s interests, including Dangerous Good Legislation, Transport regulations, Industrial Relations legislation, driving hours, load restraint, mass management and WPH&S are followed & adhered to.

People- Management of the PUD team and activities including onboarding.

Financial - Responsible for the achievement of agreed PUD budgeted targets as measured by a series of branch KPI’s.

Compliance - Maintain an up to date working knowledge of all legislative compliance requirements (inclusive of environmental) that impact the business.                         

Ensure that the appropriate components of Trucksafe that relate to PUD are managed effectively in conjunction with the NQX Trucksafe Manual, in order to ensure Branch accreditation.

About you:

  • Experience in a similar role and/or transport/logistics industry exposure preferred
  • Strong decision-making abilities
  • Strong analytical skills and the ability to manage complex scenarios
  • Good verbal & written skills
  • Excellent leadership and motivation skills
  • Sound knowledge of OH&S principles and legal responsibilities
  • Ability to work independently and collaboratively with both internal and external stakeholders
  • Experience using Microsoft Office suite
  • Safety & compliance knowledge

Additional Information

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

It’s never been a more exciting time to join our team as we take the next step in our journey.

To find out more about us, visit https://www.tgexpress.com.au/careers [link removed]

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment