Operations Coordinator

Job Description

The Opportunity

As the Vehicle Operations Coordinator based in Gladstone 4680, you'll play a critical role as the first point of contact for our waste drivers and operators to assist with any issues. You will assist in scheduling, routing and generation of driver runs and will liaise with customers and drivers to provide assistance where required.

What's on offer


  • Career progression opportunities
  • Opportunity to work in a high performing and collaborative team
  • Competitive salary package
  • Training and development
  • Global business
What you'll be responsible for
  • Coordinating bin deliveries/ collections to maximise run efficiency
  • Communicating accurate and timely information to all stakeholders
  • Proactively reviewing route performance to identify route optimisation and improvement opportunities
  • Problem solve by responding to customer issues with a solutions focus
  • Responding to run confirmation and route checking queries raised by the Customer Services Team/Admin Team and/or customer
What you'll need to be successful
  • Ability to build relationships with internal and external stakeholders
  • Strong people skills, including a strong ability to communicate and negotiate
  • A strong focus on health and safety
A Veolia Career

Veolia values employees and their health and well being.


All of our employees are entitled to:

  • Employee share plan where employees have the opportunity to purchase discounted Veolia shares
  • Employee Assistance Program (EAP) through Assure which covers mental health, nutrition, financial, legal, coaching and career transition support
  • Bupa health insurance discount
  • Career development including formal training
  • You will also have access to corporate discounts, novated lease, discounted Fitness Passport, as well as eligibility to volunteer at one of Veolia's partnered volunteer organisations
  • The opportunity to work in a truly diverse and inclusive culture

Veterans are encouraged to visit our Veterans at Veolia webpage to discover what we can offer.

We encourage people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

We are a Circle Back Initiative Employer and commit to respond to every applicant

Our environmental solutions help customers preserve and renew our natural resources, creating a better future for our planet. Here, you'll have the opportunity to build your career, and a more sustainable world.