Operations Consultant QLD

Job Description

Jamaica Blue is an established café brand which now comprises of over 100 cafés across Australia, New Zealand, UK, Dubai, China, Singapore and Malaysia.


Position Description

We are currently looking for an experienced Operations Consultant (Area Manager) who is ready to take the next step in their career!

We require an energetic candidate, passionate about the customer experience and possesses an experienced head for business to join our team . You will play an integral role in developing our Jamaica Blue franchisees and their businesses.

In your role as Operations Consultant you will:

  • Assist franchisees to maximise sales and profitability, comply with our brand standards and ensure that Foodco's revenue streams are maintained at all times.
  • Provide quality ongoing training to the franchise network, via an ongoing process of audits, evaluations and observation that franchisees are at all times adhering to Foodco policies, procedures and operational standards.
  • Open new Foodco businesses and manage changeovers as and when directed, providing assistance in the training of new and existing franchisee's and their teams
  • Always maintain professional and open relationships with Franchisees.


Experience and Skills

The successful candidate will have strong communication skills, with experience in multi-site operations.  You will enjoy working in a demanding and competitive environment. You are required to be self-motivated and flexible with a hands-on approach to problem solving. You will have sound knowledge and experience in all aspects of retail food or hospitality operations including P&L analysis, marketing and training.

A degree in business studies or hospitality management would be highly regarded but is not essential.

A minimum of three years' experience in a multisite leadership role is essential.



This is a Queensland based role and requires travel throughout the state to regional areas.


Training and Salary Package


We offer extensive training in Foodco systems. Salary package is commensurate with experience.