Midstream Operations Excellence Lead

Job Description

What’s the role? 

The purpose of the Operations Excellence Lead is to lead and support Shell QGC’s Midstream Asset in improving, standardizing, and then sustaining Asset Management System processes. The role will also carry critical responsibilities in sustaining staff training requirements and competency management.


This role is based on Curtis Island with a daily Ferry commute, working the 5/2 work roster.


Core Accountabilities:

  • Demonstrates a deep strong commitment to our values, code of conduct, safety, and the environment
  • Role model D&I behaviors and create an environment where different views and perspectives are valued.
  • Demonstrates strong understanding of business systems and ways of working
  • Has strong personal drive to remove waste and develop effective processes
  • Provide stand-in relief for Production Manager when required

Position Specific Accountabilities:

  • Partner with the various disciplines to improve and then sustain the Asset Management System (AMS) processes including ‘Permit to Work’ and ‘Safe Isolations’. Ensuring standardization and ‘one way of working’ across all areas is critical.
  • Support the development and implementation of Structured Day & Leader Standard Work processes for the facility
  • Engage and support field teams on consistent understanding, implementation and improvement of business process
  • Ensure standardized best practices are adopted aligned to AMS and the related procedures are defined and continuously improved.
  • Develop improvements in Permit to Work & Safe Isolation processes
  • Support the development of a competent workforce with clear career paths and development pathways.
  • Drive the Compliance and Competence Assurance implementation at the asset level.
  • Ensure that safety critical competencies align with the Safety Case, Shell standards, legislation and that they are maintained up to date.
  • Seek Opportunities to standardize and align competency frameworks across Australia
  • Define skills health, gaps, strategy, and resourcing requirements to support business needs
  • Coordinate operations and maintenance skill pool strategy needs over next 2-3 years
  • Manage competence assessment and assurance requirements, including support for the in-house Assessor pool.
  • Representative on external training industry networks
  • Develop and implement clear development programs including traineeships, apprenticeships, partnerships for indigenous people


What we need from you

We are keen to speak to individuals with the following:

  • Process engineering qualification or equivalent industry experience with significant years post-graduation experience in either LNG, refining or chemicals industries. Extensive experience in the oil and gas industry or equivalent Hazardous industry with Permit to Work processes.
  • Knowledge of LNG production, emergency response, safe work systems, Ensure Safe Production (ESP), maintenance, and marine protocols would be advantageous. Strong understanding of training and competency process.
  • Previous process operating experience with extensive knowledge of plant or equivalent discipline experience. Extensive experience in managing and delivering improvement relating to Operational Excellence processes.
  • Able to drive continuous improvement initiatives. Demonstrated capacity of change management and leading teams through influence.
  • Experience in managing interfaces between teams. Ability to effectively interact with stakeholders and staff at all levels of business through proven Leadership, problem solving, interpersonal relationships and influencing skills.
  • Ability to manage or influence in a team with a mixture of technical and non-technical skills. Excellent leadership skills, with the ability to relate to both staff and contract employees. Able to build vision and deliver through others.
  • Excellent communication skills – verbal and written, high computer proficiency skills. 
  • Mastery of the ESP and Process Safety Fundamentals principles, as well as Permit to Work systems including implementation of new policies and procedures.
  • Ability to define issues, collect data, draw valid conclusions, and develop and implement gap closure plans.
  • Ability to deliver training within core technical discipline and facilitate meetings. 
  • The successful candidate will have extensive experience of managing and developing technical people in the oil and gas industry across Production Operations and/or Maintenance/Engineering. Deputize for the Production Manager as required.
  • Understanding of the ASQA - Australian Skills Quality Authority. AQF - Australian Qualifications Framework and the National Vocational Education and Training Regulator ACT 2011 as well as international/national codes and standards as applicable in QGC
  • Demonstrated commitment to D&I and a proven track record in supporting Shell Australia's D&I agenda. Desire to develop indigenous people and embrace the indigenous culture.


The successful candidate should be an Australian Citizen or Permanent Resident. Aboriginal candidates are strongly encouraged to apply. At Shell we believe that every individual has something valuable to offer. We understand that the more diverse the workforce, the wider the variety of ideas we bring to the table. ​


We are keen to support flexible working arrangements, subject to local regulations and legislative frameworks. If this is of interest to you, please describe in your application the type of flexible working arrangements for which you would like to be considered.


Company description

Shell Australia is a leading natural gas producer, and we are playing our part in the transition to a low-carbon future by also investing in the power sector, renewable energy sources and carbon abatement activities. A Shell career offers opportunities to work on innovative projects such as the QGC onshore gas business in Queensland and the Prelude floating LNG facility offshore of Western Australia. Beyond these are a wide range of Shell’s New Energies development opportunities. Join Shell and let’s power progress together with more and cleaner energy solutions.


An innovative place to work 

There’s never been a more exciting time to work at Shell.


Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.


An inclusive place to work 

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

  • We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
  • We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
  • We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
  • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.


A rewarding place to work 

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice. 


We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.