Mentor (In-Work Support)

Job Description

  • Permanent, full-time opportunity based in Rockhampton
  • Help to create future employment opportunities for our customers and make a real impact
  • Company vehicle and Salary Packaging benefits offered

What can we offer you?

  • Salary Packaging Benefits; package up to $15,900 per year tax free. Less tax = more take home pay!
  • In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holidays etc.)
  • Supported ongoing professional development and diverse career opportunities
  • An Employee Assistance Program - a free and confidential counselling service available to all staff and family members
  • Corporate Health Insurance plans and discounts with our corporate partners
  • Paid Parental Leave and Salary Continuance options
  • Reward and Recognition Program
  • Gym Membership Discounts

About us

Community Solutions Group makes a difference in people's lives, supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver a broad range of services focused on the employment, education, wellbeing and independence of individuals, families and communities across Queensland, Victoria and South Australia.

Community Solutions Group are part of Endeavour Foundation, one of Australia’s largest employers of people living with disability where being inclusive and diverse is not just an aspiration, it is who we are! Fostering a diverse and inclusive culture is at the heart of everything we do and getting it right goes hand in hand with living our organisational values; we call ourselves #teampossible!

About the role

As our In Work Mentor, you will provide ongoing support to our customers and employers within our various employment services programs to ensure sustainable employment and outcomes are realised.

This role devises interventions and solutions to work with the customers and employers to improve prospects of maintaining sustainable employment, whilst also working with employers to appropriately plan and develop their workforce to create future employment opportunities and to improve overall staff retention.

What will you bring to the role?

  • A solid understanding of people-centred case management principles including barrier management as well as a detailed understanding of the principles of workforce planning
  • Experience creating customised employment opportunities and diversity programs
  • Strong relationship building and negotiation skills
  • The ability to balance empathy with the drive to work in a fast paced, target driven environment
  • You are a true people person and enjoy meeting and building relationships with people from all walks of life
  • Strong administrative, compliance capabilities and IT skills

Additional requirements:

  • Right to Work in Australia i.e., Australian/NZ Citizen, Permanent Resident or Visa with permission to work - excludes visas with Temporary Work Rights
  • A current Blue Card (Working with Children Check) or the willingness to gain if successful. We will reimburse you the cost on commencement.
  • A current and valid Driver’s Licence 
  • Willingness to undertake a "Fit2Work" Police Check

How can you join Community Solutions Group?

You can register your interest by simply clicking ‘Apply Now’ and you’ll be guided through a short application form.

We are an Equal Opportunity Employer and encourage applications from people with culturally diverse backgrounds, Aboriginal and Torres Strait Islanders and people with disabilities.

"We are a Circle Back Initiative Employer, and we commit to respond to every applicant"