Mentor (In Work Support)

Job Description

  • Permanent, full-time opportunity based in Gladstone
  • Help to create future employment opportunities for our customers and make a real impact
  • Company vehicle and Salary Packaging benefits offered

What can we offer you?

  • Salary Packaging Benefits, package up to $15,900 per year tax free for expenses such as your mortgage, rent and groceries
  • In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holidays etc.)
  • An Employee Assistance Program - a free and confidential counselling service available to all staff and family members
  • Encouraged and supported ongoing professional development and diverse career opportunities
  • Paid Parental Leave and Study Leave
  • Medibank corporate health insurance discounts and discounts on gym memberships, whitegoods and solar packages

About us

Community Solutions Group makes a difference in people’s lives - supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver a broad range of NDIS services focused on the wellbeing of individuals, families and communities across Queensland and Victoria.

We are part of Endeavour Foundation, one of Australia’s largest employers of people living with disability where being inclusive and diverse is not just an aspiration, it is who we are! Our purpose is to make possibilities a reality. #TeamPossible!

About the role

As our In Work Mentor, you will provide ongoing support to our customers and employers within our various employment services programs to ensure sustainable employment and outcomes are realised.

This role devises interventions and solutions to work with the customers and employers to improve prospects of maintaining sustainable employment, whilst also working with employers to appropriately plan and develop their workforce to create future employment opportunities and to improve overall staff retention.

What will you bring to the role?

  • A solid understanding of people-centred case management principles including barrier management as well as a detailed understanding of the principles of workforce planning
  • Experience creating customised employment opportunities and diversity programs
  • Strong relationship building and negotiation skills
  • The ability to balance empathy with the drive to work in a fast paced, target driven environment
  • You are a true people person and enjoy meeting and building relationships with people from all walks of life
  • Strong administrative, compliance capabilities and IT skills

Additional requirements:

  • Right to Work in Australia i.e., Australian/NZ Citizen, Permanent Resident or Visa with permission to work - excludes visas with Temporary Work Rights
  • A current Blue Card (Working with Children Check) or the willingness to gain if successful. We will reimburse you the cost on commencement.
  • A current and valid Driver’s Licence 
  • Willingness to undertake a "Fit2Work" Police Check

How can you join Community Solutions Group?

You can register your interest by simply clicking ‘Apply Now’ and you’ll be guided through a short application form.

Community Solutions encourages applications from people of all ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, CALD (Culturally and Linguistically Diverse), the LGBTQI+ community, and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs.

"We are a Circle Back Initiative Employer, and we commit to respond to every applicant"