Leading Hand

Job Description

The Opportunity

Veolia ANZ has a fantastic opportunity for a Leading Hand to join our team in Gladstone 4680. As the Leading Hand you will be responsible for proactively coordinating deliveries and collections to ensure job completion within the waste team.

What's on offer


  • Multi Award Winning Global Organisation
  • Fantastic training and career development opportunities
  • Attractive hourly rate, bonus and benefits
What you'll be responsible for


  • Managing the daily waste collection schedule to ensure resource allocation and job completion.
  • Identifying route optimisation and continual improvement opportunities maximising efficiency and productivity.
  • Ensuring customer expectations are exceeded handling complaint management and resolution.
  • Overseeing vehicle breakdowns and bin issues ensuring escalation to workshop and fabrications team.
  • Cross checking accuracy of driver confirmations, ensuring anomalies are resolved.
  • Ensuring safety standards are maintained, preparing job analysis and ensuring risk assessments are carried out.
What you'll need to be successful


  • Demonstrated in a similar role, ideally within transport / logistics
  • Drivers Licence
  • Intermediate computer literacy
A Veolia Career

Veolia ANZ values employees and their health and well being. All of our employees are entitled to:

  • Employee share plan
  • Employee Assistance Program (EAP) through Assure which covers mental health, nutrition, financial, legal, coaching and career transition support
  • Bupa health insurance discount
  • Corporate discounts and fitness Passport
  • Eligibility to volunteer at one of Veolia's partnered volunteer organisations

At Veolia we value diversity, equality and inclusion, we are committed to providing working environments where everyone is included and treated fairly and with respect.

Veterans are encouraged to visit our Veterans at Veolia webpage to discover what we can offer: https://www.veolia.com/anz/veterans-veolia

We encourage people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

This is a fantastic opportunity to work with a global leader in environmental sustainability in a team who genuinely want to make a difference.