IT Operations Officer

Job Description

About the company 

Liebherr’s experience, knowledge, and dedication to the highest quality and most reliable technology, makes us a respected leader and a trustworthy partner to industry. We sell and service earthmoving machinery, mining equipment, mobile cranes, tower cranes, maritime cranes as well as foundation and piling equipment throughout Australia and New Zealand. Are you ready to join the family?

About the role 

Reporting to the Team Leader, IT Security, and Infrastructure, you will work within a small dynamic team and be responsible for the provision of timely and efficient IT support services to the business on a national scale. The role will suit a service-orientated person who is composed, patient and is able to deal with multiple enquiries and issues, providing quick responses and accurate results. 

Duties

Provision of IT support services
Installing and configuring computer hardware, software, systems, servers, networks, printers, and scanners
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support to the branch (this may be in person or over the phone)
Keep inventory of all equipment, software, and license users.
Testing new technology and training users
Active participation in the implementation of new IT solutions and services

Skills & experience 

2 years Helpdesk experience
Diploma in Information Technology is preferred
Intermediate computer hardware and software installation skills
Advanced problem-solving skills
Knowledge in the distribution and disposal of classified data/documents/devices
Determining customer needs and establishing service solutions and forecasts
Maintains a positive and optimistic attitude
Communicates effectively and appropriately with others
Diversity and Inclusion

Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values.  We are committed to building a workforce that is representative of the communities in which we live, work and operate.  Our culture thrives on mutual respect, teamwork, and diversity of thought in the workplace.

Culture

We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers. 

Benefits

Employee Benefits including: 10 weeks paid parental leave, 5 bonus leave days, ability to purchase leave, ability to access LSL early
Liebherr One Hub – Employee discount portal for great savings
Training programs and opportunities to ensure your continued growth
In house soft skills and Leadership training programs
How to apply

Please apply via the link below.

Candidates are advised that interviews may commence before closing date. Liebherr Australia would like to thank you for submitting your application.

No agencies or third parties please.