IT Help Desk Operator

Job Description

IPA are looking for an experienced IT Support Officer for an immediate start with our client in Mackay.

The successful applicant will be employed by IPA on a labour hire basis for the duration of the assignment. The role will be full time hours, Monday - Friday and there is a great competitive rate on offer which we will discuss at the interview stages.

The duties of the role are quite varied and may include:

  • Resolution of software, hardware and network related problems
  • Providing technical support to all staff (phone, face-to-face and remotely)
  • Monitoring and responding to IT service desk requests
  • Setting up various IT equipment (laptops, desktops, phones, tablets, printers etc.)
  • Other duties as directed, full PD available upon application


  • Demonstrated experience working as an IT professional
  • Ability to effectively operate business's computer systems including Finance One and the MS Office Suite.
  • Appropriate knowledge and understanding of Windows domain network support and administration, networking concepts, data communications, Microsoft Operating systems and Microsoft Office applications.
  • Good communication (oral and written) and interpersonal skills relevant to the position and strongly focused on the provision of quality customer service.
  • Drivers licence

No day will be the same and you will need to be a quick learner, who is adaptable and flexible.

This is a fantastic opportunity where you will work with a supportive, high functioning team who will make you feel welcome. Apply now to be considered.