Indigenous Outreach Worker

Job Description

Bidgerdii Community Health Service is an Aboriginal and Torres Strait Islander community controlled primary health care service, operating in the Rockhampton and Central Queensland region for more than twenty-five years. The organisation is a bulk billing community-controlled health service.

Bidgerdii Community Health Service is seeking a proactive, energetic and professional Indigenous Outreach Worker to join our team.

*This is an Indigenous – identified position. Applicants must be of Aboriginal or Torres Strait Islander decent (pursuant to Section 14 (d) of the Anti-discrimination act. Please indicate within your application if you are of Aboriginal or Torres Strait Islander decent.*

About The Role:

The Indigenous Outreach Worker forms part of the Integrated Team Care / Allied Health Service work unit team.  The team is responsible for working collaboratively with clients, general practitioners, general practice/Community-Controlled Health Service staff and a broad range of other relevant government/non-government services, to facilitate provision of appropriate multidisciplinary care for Aboriginal and/or Torres Strait Islander people with target chronic diseases, to help them manage their health in a way that meets their individual needs and will result in improved health outcomes.

The Indigenous Outreach Worker is expected to work as part of the ITC program, provide support to ITC clients and work as part of the ITC team to ensure clients manage their chronic health conditions and attend mainstream health services.  Outreach workers provide non-clinical services to clients and must have strong links with the community in which they work and possess effective communication skills.

You will be expected to utilise your local and community knowledge to provide support and linkages to other service providers to provide a holistic care approach to clients.

We are looking for a progressive minded person who is driven and forward-thinking, open to different ideas and cultures and who can connect positively   to achieve required outcomes for ITC clients.

Key Selection Criteria:


  1. Identify as being Aboriginal and / or Torres Strait Islander and be an active member with your community.
  2. Strong organisational skills.
  3. Willingness to advocate on behalf of clients for better health outcomes across clients of all ages.
  4. Established linkage to ATSI community and ability to communication and build rapport with ATSI people, communities and provide culturally appropriate support.
  5. Ability to work effectively with/engage a range of health professionals and services; and sound understanding of general practice/primary health care
  6. Ability to work effectively both within a multi-disciplinary team and with stakeholders across a complex primary health care environment.


  1. Understanding of current health reform context or an appreciation of the direction of health care and passion to want to improve health care outcomes for ATSI community.
  2. Certificate III Aboriginal and Torres Strait Primary Health Care (Community Care) or willingness to obtain
  3. Experience working in a similar position involving delivery of culturally sensitive and client-focussed care

Practical Requirements:

  1. Current C Class Drivers Licence (QLD) – essential
  2. Immunisation requirements – It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases: measles, mumps, rubella, varicella, hepatitis B, hepatitis A, COVID19 and pertussis (whooping cough) during their employment
  3. Current CPR and First Aid Certificate
  4. In line with the legislation changes (no card, no start policy) all successful candidates must hold a current Blue Card (Working with Children and young people) prior to commencement.
  5. Satisfactory Police Check

Why Bidgerdii Community Health Services?

Located in the heart of Rockhampton on Bolsover St and Mt Morgan on Morgan St, both great central locations. 

Benefits of working with us include.

  • Full-time employment 
  • Monday to Friday 
  • Professional Development
  • Salary Packaging 

How to Apply 

All applications are to be submitted online, please submit a recent resume and cover letter

Aboriginal and Torres Strait Islander people are encouraged to apply

For enquiries, please contact: HR via email: