ICT Support Technician

Job Description

 ICT Support Technician

  • Permanent Part Time Role (50 Hours/Fortnight)
  • Based in Rockhampton
  • Join a progressive & supportive organisation

Carinity has a vacancy for a part time ICT Support Technician to join the team providing support to Carinity Education – Rockhampton and to Carinity at large.

Who is Carinity?
Carinity is a not-for-profit, values-driven organisation, which has been making a real difference in people’s lives since 1949 through comprehensive and integrated community services including residential aged care, retirement living, home care, schools for disengaged youth, disability respite, counselling, and youth accommodation.

Carinity Education - Rockhampton is an independent special assistance school providing expert, coordinated support and educational opportunity to secondary school aged young people disenfranchised from mainstream schools.

This position is offered on a part time basis working 50 hours per fortnight between Monday and Friday. The position is responsible for ensuring a stable, secure, and reliable information technology environment for the whole school, collaborating with teaching and support staff.

What do I need for the role of ICT Support Technician?

  • Technical qualifications in Computer Hardware/Software/Information Technology or similar relevant discipline
  • Demonstrated experience in the maintenance of an information technology network, particularly within an education environment
  • Demonstrated knowledge of wide range of software and hardware functions, and repair procedures
  • Advanced level of computer skills including Microsoft Windows operating systems, Office365 and command lines/PowerShell
  • Highly developed verbal communication and customer service skills
  • Ability to understand and assist with ICT enquiries, including problem solving and research initiatives to find suitable solutions to ICT issues
  • Demonstrated sensitivity to cultural and social issues which may affect young people
  • Ability to work as part of a multi-disciplinary team, as a team member and independently
  • Highly developed interpersonal skills with the ability to develop rapport with all levels of the organisation, and with clients, students, residents, and their families.
  • Well-developed written communication skills, including the ability to keep accurate records
  • Possession of valid Working with Children Card (Blue Card)

The bonuses of joining the Carinity team

  • Extensive not-for-profit salary packaging options
  • Join a value driven organisation, with a culture of caring for others!
  • Look after your mental health and wellbeing with Carinity’s Employee Assistance Program

How do I apply?

Carinity is after motivated and enthusiastic candidates who are committed to working with Carinity to make a real difference. If this sounds like you, we want to hear from you!

To apply or view more information, including the position description, visit https://www.carinity.org.au/join-our-team/. Applications should include a brief cover letter and Resume that addresses the Essential Competencies and Experiences. You will be required to provide or undertake a National Criminal History Check, which can be submitted by Carinity on your behalf.

Carinity actively encourages and invites applications from people with disabilities and Aboriginal and Torres Strait Islander people for all our positions.