Human Resources Manager

Job Description

The Human Resources Manager leads and manages HR strategy, policy and performance across the employee life cycle, ensuring and continually improving best practice systems, processes and procedures to position CQID as an employer of choice. You will lead multiple projects to improve the ongoing development of human resources and play a key role in building human resource management capacity across the organisation.

Key aspects of the role include:

  • Leadership and management of best practice planning, policy and operations across the employee life cycle
  • Supporting managers to improve their people management capability
  • Provision of high quality record keeping, analysis and reporting
  • Fostering a positive and professional workplace culture
  • Demonstrating high quality industrial and employee relations knowledge and providing proactive leadership with performance, grievance and disciplinary processes
  • Lead HR projects, drive improvements and influence change effectively
  • Manage recruitment, training and development, EAP and wellbeing budget
  • Manage small support team

Personal qualities

  • Resilient and enjoys a challenge
  • Able to work autonomously while consulting and collaborating as needed
  • Proactive problem solver
  • High level leadership, management and change management skills


  • Blue Card and satisfactory police check
  • Knowledge and understanding of Aboriginal and Torres Strait Islander cultures and an understanding of the issues affecting Aboriginal and Torres Strait Islander people as well as a demonstrated ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander people.
  • Extensive (8 years+) experience as a HR generalist leading a team, and with demonstrated experience across all facets of the employee lifecycle
  • Proactive, results driven and accountable for meeting targets
  • Exceptional attention to detail and organisational skill with the ability to effectively manage competing priorities
  • Sound knowledge of relevant legislation, regulations, industry standards and best practice HR operations
  • Ability to build effective relationships, negotiate and provide high level strategic advice and coaching to the management team.
  • Tertiary qualifications in human resources
  • Class C driver’s license and willingness to travel occasionally across the CQID footprint


  • Experience in delivering the human resources function within the Queensland Government’s Human Services Quality Framework
  • Experience with Xero human resource 

Within first 6 months

  • Redeveloped recruitment, induction and onboarding policy and procedures
  • Established regular HR reporting to Managers and Senior Leadership team
  • Introduced flexible working strategy, policy and procedures
  • Established training and development program
  • Developed and implemented performance management policy and procedures