Hub Helper

Job Description

Play Matters Australia has an incredible opportunity for a Hub Helper to join our team.  This role will work alongside the Regional Manager / Coordinator and other hub team members to support hub administration and operations, and to support the delivery of play experience sessions that are welcoming, inclusive and developmentally appropriate. 

 Duties will include but are not limited to:

  • Supporting the creation of a calm, relaxed environment where children are encouraged to move freely and safely.
  • Preparing for and delivering developmentally appropriate play experiences to achieve program outcomes.
  • Communicating with parents in the group and/or Facilitator about the specific needs of children within the scope and context of program delivery.
  • Role modelling safe children's play and assisting children to negotiate the opportunities and challenges of being part of a social group.
  • General administrative and operational tasks associated with the Hub

What we offer:

  • A flexible and fun work environment.
  • A collaborative and supportive team.
  • An opportunity to make a difference in the lives of everyday Australian families.
  • Ongoing training, development, and mentoring opportunities.
  • An organisation that values its people and promotes innovation, diversity and encourages a balance between work and life commitment.

What you will need to succeed

  • Experience and/or knowledge supporting children and families
  • Experience working within a group setting that requires the ability to model positive strategies when dealing with challenging behaviours (desirable).
  • Demonstrated ability to assist in group facilitation using a strengths-based approach.
  • Sound understanding of age and developmentally appropriate toys for children.
  • Well-developed interpersonal skills when interacting with others.
  • Consistently presents a warm, welcoming, friendly, approachable, and professional manner to participating families. 
  • Sensitivity to families from diverse backgrounds.
  • An interest in early childhood development.
  • Hold a valid Working with Children Check prior to commencement (Blue card).


About Play Matters Australia

Play Matters Australia (formerly Playgroup Queensland) is a registered charity with the Australian Charities and Not-For-Profit Commission. In conjunction with government, non-government, and community agencies, Play Matters supports and establishes state and national programs aimed at families with young children. Play Matters also acts as a voice to the government and the wider community on early childhood and parenting.

Operating for almost 50 years, our Company aims to provide children from birth to five years with the best start to their life by providing their parents and caregivers with skills and confidence to support their child through the fundamental act of play. Our Company ethos of recognising parents and caregivers as a child’s first teacher is embedded in all programs. Play Matters has developed and delivers a range of tailored, early intervention programs that are underpinned by evidenced-based methodologies. Our programs are government-funded and operate commercially across Australia.

Information on Blue Cards- No Card, No Start

The No Card, No Start law, now means you will need to already have a paid Blue Card prior to commencing work with children. To comply with these new laws, if you do not currently have a paid Blue Card or it expires in the next three months, you will be asked to do this after an interview. For more information on No Card, No Start, please refer to the link below:

How to Apply

If you fit the criteria for this role, click 'apply now' to forward Play Matters Australia your resume and a cover letter outlining your suitability and addressing the selection criteria as listed above.  Applicants must be an Australian resident. 

If you have any questions about this role, please email

Applications will be reviewed as they are received.