Duty Manager/Club Supervisor

Job Description

Souths Leagues Club Mackay Club is looking for their next Duty Manager or Club Supervisor to join our team! 

What do we need from you?

  • Experience in a leadership or supervisor role.
  • Excellent communication skills, with a strong focus on customer satisfaction
  • Exceptional customer service and presentation skills.
  • Bistro, gaming, bar service experience required but on the job training is provided.
  • RSA, RSG.
  • RMLV would be an advantage but not necessary
  • Experience in a similar role or substantial experience in a licensed venue operating gaming machines.
  • Ability to work a 7-day roster including night work.
  • The club is open Sunday to Thursday > 10am - 12am & Fridays/Saturdays > 10am - 2am

What will your role include?

  • Effective day to day communication with a multi-skilled team. 
  • The ability to work unassisted with a great passion for customer service.
  • Troubleshooting and problem solving, including customer complaint resolution
  • A thorough understanding in reconciling tills, safes, floats, and banking.

What we offer:

  • Full-time position
  • Award conditions
  • Opportunity for growth
  • A fun, dynamic and inclusive team to work with.

If you believe you fit this role, send your resume through with a cover letter as to what in the past has given you the skills to work in this role or similar.

How to Apply

If you are interested in this position:

  1. Bring a copy of your resume to Souths Leagues Club Reception.