Customer Service Officer

Job Description

Join this Market Leading Health Care Support Equipment Group offering career security and stability

Make the difference the way everyday support is provided to everyday Australians

Monday to Friday 8.30am to 4.30pm


Your Company 

Working alongside this business for the past ten years we have witnessed how vision, management, people and performance has led to the expansion of this market leading group.

With enviable supply and support arrangements in place with Hospitals, Aged, Home, Community Care and Rehabilitation across Australia, your next employer with your help will continue to change the way everyday Australians live their lives.

If you are motivated to provide exceptional customer service both over the phone and face-to-face that truly makes a difference then APPLY NOW.

Your New Position

If you are truly wanting to make a difference to the way everyday Australians Live their lives, then this role will have you realising your dreams by:

  • Committing to ongoing product training provided by the company to assist customers, including the general public and Allied Health therapists in their purchase of Mobility and Rehabilitation equipment.
  • Maintaining the presentation of showroom stock and displays and being confident (with training) to demonstrate equipment capabilities and functionality with customers.
  • Working with a growing team to ensure customers receive the best customer service in the industry by positively liaising with the wider business including other Branches, the State Distribution Center and Head Office to deliver customer outcomes.
  • Processing quotes, orders and invoices utilising multiple point of sale systems.
  • Assisting with general enquiries and the provision of administrative support.


Your success will be ensured:

To ensure your success you will be a real team player, demonstrate advanced interpersonal communication skills, be committed to participate in ongoing training to ensure your product knowledge is current, deliver accuracy in your CRM entries while being committed to service delivery and thriving on delivering excellence.


Interested in knowing more about your new appointment or Employer?

This Mackay Based opportunity is actively being recruited and if you are motivated to secure yourself a rewarding role with a company and team that are truly making a difference to the way everyday Australians live their lives then APPLY NOW or email