Clerical in Charge

Job Description


Central Queensland Radiology (CQR) is a growing and innovative Radiology company that is dedicated to achieving excellence across its 20 quality assured practices, with 3 located in Rockhampton in Central Queensland. CQR is part of the Imaging Queensland and Integral Diagnostics group, a leading provider of quality diagnostic imaging services through its highly skilled medical professionals and investment in its technology platforms. As the 4th largest radiology provider in Australia, Integral Diagnostics has established a strong reputation for quality, excellence, and innovation.

CQR is seeking a Clerical In Charge to support the radiology administration teams across our Rockhampton Base Hospital, Capricorn Coast Hospital and Emerald Hospital practices.


As a Clerical In Charge, you will work closely with the Regional Clerical Lead and Site Supervisor to ensure that the reception and administration team provides a superior service that delivers excellence in diagnostics to our patients and referring doctors. You will be responsible for the practice revenue cycle through effective training and support of administration staff to ensure billings and collection of any out-of-pocket fees are accurately performed each day.

Your role will include:

  • Managing site clerical team in relation to rostered hours, patient bookings, arrivals and payments
  • Ensure practice and clerical appearance standards are maintained
  • Supporting Radiologists with any requests
  • Supporting technical staff with regards to services
  • Billing a patient prior to departure and entering patient services to ensure revenue cycle is met
  • Perform end of day procedures regarding Medicare and DVA claims
  • Travelling to our practices in Yeppoon and Emerald as required
  • Continuous training and development of site clerical teams
  • Other duties as directed by the Administration Services Manager, Site Supervisor


  • Stable and innovative culture
  • Paid Parental leave
  • Discounted Health Insurance and salary sacrificing options
  • Modern centrally located practices with latest technology
  • Staff recognition programs and awards
  • Supportive management that will want you to succeed


  • Background ideally in Radiology, Medical or associated Health care industry
  • Leadership abilities to support the team and the practices
  • A "can do" attitude that builds rapport with patients, staff and professional easily
  • Experience with booking programs - medical programs ideally Karisma
  • An understanding of medical terminology and Medicare billing advantageous

This position is working shifts between the hours of 6.30am and 8.00pm Monday to Thursday and 6.30am to 5.30pm Friday (7.5 hours shifts only) with flexibility to work some weekends shifts if required.


Interested? We would love to hear from you! Simply visit to update your interest in this role via our candidate portal. Not already registered? Please submit your resume by selecting "Apply". For more information, please email

Please note: Police check and proof of covid vaccination will be required for successful applications

We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply