Case Worker - Intensive Family Support

Job Description

Case Worker - Intensive Family Support

Churches of Christ, Children, Youth and Families, Mackay

Permanent, Full-time opportunity

Imagine working for us 

Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career. 

 We also offer: 

  • Salary-packaging benefits that can increase your take-home pay;
  • Five weeks of annual leave and the ability to purchase more;
  • Grants (for eligible employees) to assist in formal study;
  • Access to online learning platforms to further develop your skills;
  • Discounts through our large network of retail partners;
  • Relocation assistance package may be negotiated.

Established in 1930, We are one of Australia's largest and most diverse not-for-profit organisations.

Active in the areas of children, youth and family services; community housing; retirement living; home care; and residential aged care services, we provide care and compassion to vulnerable people at different stages of their life journey. With over 200 Services in more than 100 communities, we positively impact around 45,000 lives a year.

Mackay location

This beautiful area is known for many reasons, all of them are about one thing - lifestyle.  It appeals to many urban professionals, seeking a more relaxed, tropical lifestyle to indulge in the great outdoors, while still maintaining a fulfilling career. With a vast variety of beaches, pristine rainforests and easy access to nearby islands, the Mackay region offers an idyllic work/life balance.

About the role

Reporting to the Team Leader, you will be responsible for providing case management and support to families with multiple and complex needs. The Intensive Family Support program is aimed at providing timely support to families in need and reducing the need for more intrusive interventions. You will co-ordinate the stakeholder team and lead a single case plan support model.

No two days will be the same in this diverse role, however, your day-to-day responsibilities will include:

  • Coordinating stakeholders working towards achieving a single case plans' goals;
  • Using a range of crisis intervention and therapeutic approaches to support families, children and young people;
  • Providing in-home support services to families including outside of 9-5 on the occasion that it is required.

Remuneration for this role is $40.83 - $43.94 per hour commensurate with experience.

About you

You are passionate about the welfare of children and young people and achieving the absolute best outcomes for them. With an empathetic nature you are compassionate toward vulnerable individuals. You are approachable, and a good problem solver who is able to work autonomously and manage competing priorities.  

Excellent interpersonal skills are part of your skillset enabling you to build rapport with internal and external people and stakeholders easily. In addition, you have comprehensive knowledge of legislative requirements and can promote a culture of compliance.

To be suitable for this position, your qualifications for the role will consist of:

  • Degree in Social Work, Psychology, Social Sciences or a related discipline;
  • Applied knowledge and understanding of child protection and out-of-home care frameworks;
  • Demonstrated experience in providing training and a range of supports including positive behaviour support, crisis management and self-care strategies;
  • National Police check and Blue Card or the ability to acquire.

Importantly, you will be someone who closely aligns with our organisational values of: Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety.

To apply 

To apply for this position please click the Apply Button. For further information, please contact Kristy Livock, Service Manager, on 07 4771 8888.

We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions.