Branch Manager

Job Description

Company Description

About Us

Connecting people and communities| Driving eCommerce | Moving Australia & New Zealand

With an unrivalled and expansive network, Global Express builds unique, innovative, and tailored transport and logistics solutions.

From a shipload of containers full of fresh produce, urgent medical deliveries on the next available flight, end-to-end retail to every corner by road or rail, or simply delivering gifts to friends and family, we connect people, communities, and businesses across Australia and New Zealand.

Backed by Allegro Funds, Australia’s most awarded and largest transformation and turnaround private equity firm, we’re looking to the future and working towards new and exciting ways to put our customers’ businesses at the heart of ours.

Job Description

About the Role

As the Branch Manager - Emerald, you will have the opportunity to drive the strategic direction for the region, ensuring alignment to the Company’s’ overall objectives and operating model. This role will provide the successful candidate with the scope to identify and implement continuous improvement and operational excellence interventions and your ability to influence and engage others on this journey will be key to driving and imbedding change.

This is a position that encompasses people, customer and financials. You will be responsible for the operational and P&L performance of this Region and do so with the customer front of mind. You are also someone who understands the importance of ensuring service levels from each key functional area, meet or exceed the benchmarked targets.

We are looking for an experienced functional leader with strong financial acumen to take on this role and drive the business, through our people, to new and exciting heights.

Day to day tasks include:

Driving safety practices in the workplace, focusing on hazard management, safety discussions and general safety awareness
Providing a point of escalation for key customer contacts in the event of operational issues
Develop and train staff
Maximise productivity by setting strong targets and consistent measurements
Maintaining and improving service excellence
Effective implementation of business strategies
Achieve or exceed budget expectations

About you

An open mindset to continuously develop and strive for a career at Global Express along with a can-do attitude will set you apart.

Strong verbal & written skills, communication is an essential part of the role
Previous experience in a similar role / industry would be highly advantageous although not essential
Great attitude and a ‘can do’ mindset, highly motivated to achieve
Motivated and driven to achieve success
Team player – build a culture and structure
Sound industrial relations skills and knowledge
Someone who can lead, motivate and influence
Conflict resolution skills

Additional Information

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

It’s never been a more exciting time to join our team as we take the next step in our journey.

To find out more about us, visit [link removed]

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.