Administrator | Emerald

Job Description

We are seeking to appoint an Administrator to join the Hastings Deering Team in our Emerald Operations on a permanent basis. The role will best suit a Front Office Administrator with a strong customer service focus.

The key focus of this role will include but not be limited to:

  • Provide administration and customer service support to the branch
  • Data entry and processing purchasing orders
  • Respond to telephone and email queries both internal and external, escalating and coordinating responses as required
  • General administrative functions including file management, customer service support, database investigations, maintaining and updating data

About You

You will bring the following skills and experience to the role:

  • Demonstrated experience in customer service and front office administration support supporting multiple stakeholders
  • Highly developed MS Office skills and proven experience using database systems
  • Ability to work as part of a team and support others as required
  • It is essential that you can display excellent verbal and nonverbal, communication skills
  • Be passionate, industrious, and show due diligence for the Hastings Deering brand
  • Proven experience working in a similar team environment
  • Committed to a No Harm Environment
  • Ability to maintain a safe and clean workspace
  • A continuous Improvement commitment and positive attitude towards change

About the Benefits
Hastings Deering offers a wide range of benefits including:

  • A competitive salary + Emerald Area Allowance
  • A rewarding career with diverse opportunities
  • Income Protection Insurance
  • Discounts on private health, vehicles, travel and more
  • A culture of innovation, collaboration and execution
  • Ongoing training & support to further your career
  • Employee Assistance Program for employees and their families
  • Paid parental leave options for primary (13 weeks) and secondary carers (1 week)

Enquiries: Please call Linda Hovey - Senior Recruitment Partner - 07 4932 3050 or email

Every day, thousands of people come to work at Hastings Deering and every time they walk through our doors, we want them to know how valued they are. Our Flexibility and Inclusion program, 'Together as One', is designed to create a diverse, inclusive and powerful workforce where all our people feel like they belong and we welcome applications from people of all backgrounds