Administration Manager in Rockhampton with Co-Ordinated Support Services

Job Description

Job Description


The Senior Administration role is primarily responsible for providing high quality day-to-day administrative services for Co-Ordinated Support Services - Rockhampton. Highlighting the importance of organization, communication skills and the capacity to manage several tasks or requests simultaneously - you will oversee a diverse range of duties from finance to assisting with recruitment.

Key Responsibilities:

  • Meet and greeting people at the front desk providing exceptional customer service.

  • Monitoring and maintenance of accurate records of petty cash, office inventory, expenditure, completing reconciliation and request for reimbursements.

  • Assisting the Practice Manager with administrative functions for meetings, including scheduling, developing, and disseminating agendas and minutes.

  • Manage all IT support issues and escalating any urgent requests to the relevant IT department.

  • Professional phone manners and directing calls to appropriate parties or take detailed messages.

  • File and retrieve company documents, records, and reports.

  • Prepare invoices, reports, memos, letters, financial statements, and other documents – using Microsoft Software packages.

  • Open, sort and distribute incoming correspondence including fax and email.

  • Assisting the Training Manager to lead and deliver comprehensive orientation and induction processes for all new staff.

  • Corresponding with the HR Manager to ensure new employees’/ current employees’ certifications are up to date.

  • Responsible for company vehicle audits – vehicle inspections, booking services, maintenance report, registration, and insurance.

  • Assisting the Practice Manager to identify, establish, improve, and maintain administrative processes for Co-Ordinated Support Services including the regular review of operational procedures, policies, and workflow.

Skills and Certifications:

  • Minimum 2 years’ experience in Senior Administration within the industry or similar.

  • Qualifications in Community Services or Business Administration will be highly regarded.

  • Demonstrated skills in effective communication and well-developed interpersonal skills.

  • An ability to meet deadlines and priorities tasks.

  • Excellent time management skills and ability to be responsive in a dynamic and evolving environment.

  • Sound understanding of the NDIS and Child Safety sector.

  • An ability to work as part of a multi-disciplinary team.

  • Well-developed organizational and computer skills with a sound knowledge of Microsoft Office package and a demonstrated ability to quickly learn relevant computer software.

  • Maintain privacy and confidentiality when working with sensitive information.

  • Current Working with Children Blue Card (P)

  • Current Positive Exemption Notice Card (Yellow Card) and/or NDIS Workers Screening Check Card.

  • Unrestricted Australian Driver’s Licence.

  • First Aid and CPR certificate (or willingness to obtain if successful)

  • Federal Police Check (no older than 6 months)